9Count Scales Moderation Team 225% and Cuts Costs by 69%

A brief look at how we helped 9Count overcome their challenges.

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Social app company 9Count needed to rapidly scale its content moderation team to handle surging user growth while maintaining high accuracy.

The Challenge

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    Scaling moderation for a fast-growing user base

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    Maintaining high moderation accuracy

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    Embedding offshore support into existing workflows

Our Approach

STAFFVIRTUAL recruited and trained a team of moderators matched to 9Count's tools, implementing built-in QA audits and KPI tracking for seamless collaboration.

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Key Results

225%

Team Growth Rate

69%

Hiring Cost Reduction

50M+

Connections Moderated

"We scaled moderation capacity by 225%, sustaining product quality while cutting hiring costs by 69%."

- 9Count

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See how STAFFVIRTUAL reduced costs, scaled teams, and delivered massive ROI. Get the complete case study with cost savings snapshots, ROI tables, and our strategic process breakdown.

  • Detailed ROI tables & cost breakdowns
  • Step-by-step implementation timeline
  • KPI dashboards and performance metrics

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